The Best Ways for Online Companies to Attract New Customers
Are you looking to start a new online company, or even just improve a pre-existing one? This article will help you to maximize your success in doing so. There are plenty of simple things you can do to increase your reach and bring customers and clients flooding in. Here are just a few examples:
Social Media Marketing
It seems obvious, but social media is clearly a potent tool for making your brand more visible. The sheer number of people who have become Instagram influencers is evidence enough of the availability of many diverse audiences all looking for something to follow.
However, overnight social media success is not guaranteed. It requires time and persistence to make an impression and build a following – you need to be able to communicate often and well, whilst never allowing your message to become stale or repetitive.
Promotional Offers
Promotional Offers
People always love what they can get for free. If you can convince people that any free product they’re getting is worth getting again, then you have created a means of entering them into your sales funnel and thus giving you more profit. A strong example of this is the way that Oddschecker lists a wide range of free spins with no deposit to new customers for companies like William Hill or 888casino. Once your new customers are persuaded by the strength of your products, they’ll be more amenable to spending more on better products you offer.
Strong Looks
Customers won’t stay in a store if they can’t stand the way it looks. Just as a shop’s layout plays a key role in its appeal, so too does an online company’s website matter in terms of keeping people interested. There are plenty of online companies out there, so this is an important factor: you need to combine form and function – in other words, you need to make sure your site is easy to use but nice to visit at the same time.
Referral Guarantee
This step is all about garnering word of mouth through your customers, which means that they organically market your company to their friends and family by having a positive experience from it. There are two main ways to do this. One is to give new customers a unique code which they can pass on to someone they think would like the product. This code guarantees the new customer a discount on their first purchase. You can also offer larger discounts to influencers to promote your product, as they will have larger followings beyond immediate friends and family.
Great Customer Service
If customers have a strong customer service experience, particularly one that starts from a complaint, they are likely to recommend the company, because it has shown its willingness to provide a good service to a customer, even though that customer may not have been entirely convinced by the product when they first looked for support.
There are many more ways that you can promote your company to the best of your ability, but these are as good a place as any to make a start.
Great customer service are really important for businesses nowadays especially with online businesses where communication between the customers and representative is instant. It is almost a need for any company to have competent representatives that can address the problems and answer queries of any customer.
I agree Jamie – this is how business are made or lost in our digital age!